Box Office Policies

Summer Box Office Hours (June 1–July 21)

Monday: 9:00am–4:30pm
Tuesday: 9:00am–4:30pm
Wednesday: 9:00am–4:30pm
Thursday: 9:00am–4:30pm
Friday: 9:00am-4:30pm
Saturday: 9:00am–1:00pm
Sunday: CLOSED

The Box Office opens 2.5 hours before every performance.

Box Office Contact Info

PHONE: (515) 209-3257

EMAIL: boxoffice@dmmo.org


Box Office Address 

Administration Office (work week)
106 W Boston Ave
Indianola, IA 50125

Theatre Box Office (performances)
Located in the NE corner of the lobby
513 North D St 
Indianola, IA 50125


Fees & Refunds

No refunds or cancellations. Casts, repertory and ticket prices are subject to change. The credit card processing fee is $5 per order for individual tickets and $10 per order for subscriptions.


Ticket Exchanges

Exchanges must occur at least 24 hours in advance of the affected performance. Seating is subject to availability. Subscribers may exchange tickets at no additional cost. Individual ticket buyers incur a $10 exchange fee. A price increase may be incurred based upon performance date (no refunds for lower priced dates).


Lost Tickets

Don't worry! Lost tickets can be reprinted and held for you at the Box Office.

If you can't find your digital tickets, contact the Box Office and they can easily resend those tickets. 


Donate your tickets

If you are unable to attend a performance, you can turn the value of your tickets into a tax-deductible donation as long as you notify the box office at least 2 hours in advance of the performance. A donation receipt will be mailed to you.


Late Seating

Patrons arriving after the performance begins will be seated at the discretion of the house manager. They will do their best to seat latecomers at an appropriate point in the opera. We do this to ensure that our audiences can enjoy the performances with minimum distraction during the opera. We also want to be sure latecomers are able to safely get to seats in a dark theatre without having to navigate stairs and narrow aisles.


Accessibility

The Blank Performing Arts Center is ADA accessible. Row G in the theatre is accessible and does not require stairs to access. Seats G8, G9, G10, G11, G12, G50, G51, G52, G53 and G54 are able to be removed for wheelchair access. Seats G1, G19, G43 and G61 have a movable armrest.

Please let the Box Office know of any needs in advance. Call the Box Office at (515) 209-3257 for more information.


Dress Code

Above all else, we want our patrons to be comfortable at our performances. While there is no dress code for our events, guests often treat the evening as a special night out and dress for the occasion. Formal dress is certainly not required, you will see everything from jeans to suits!


Instant Translations

Every mainstage performance (including operas sung in English) features English translations projected above the stage in two locations, enabling our audience to follow along in real time.


 Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit. We may record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited. We will not sell your personally identifiable information to anyone, but it can or may be shared with other opera companies.